Delivery Information

How much is home delivery?

DELIVERY OPTIONS	DELIVERY TIMES	DELIVERY COST
STANDARD TRACKED	2-3 working days	£3.95 (Free - spend over £40)
EXPRESS TRACKED	1-2 working days (order before 3pm Mon - Fri for same day dispatch)	£4.95
NEXT WORKING DAY DELIVERY* UK Mainland only	Next working day (order before 3pm for same day dispatch)*	£5.95
OFFSHORE 2-WORKING DAY DELIVERY* Highlands and UK Islands only	2-working day (order before 3pm for same day dispatch)*	Calculated at Checkout
NI DHL COURIER DELIVERY* Northern Ireland only	2-working day (order before 3pm for same day dispatch)*	Calculated at Checkout
LARGE ITEMS / HEAVY ORDERS Charges apply for Offshore Deliveries	Next working day (order before 2pm for same day dispatch)*	Free to UK
INTERNATIONAL ORDERS	Delivery times will vary dependent on destination - see below for more info	Calculated at Checkout

Standard Tracked and Express Tracked are delivered via Royal Mail. Delivery times are an estimate and not guaranteed.

*Working days are Monday - Friday (excluding Bank Holidays)

Express Service orders may be delivered on Saturdays. We also offer a Saturday courier delivery option via DHL.

What happens if I have pre-ordered an item?

Your pre-ordered items will be dispatched to you as soon as the stock is available.

Please note, for orders that contain pre-ordered items, your order will only be shipped once all items are available. Please place separate orders if you need other items urgently.

Is International delivery available?

We are registered with IOSS, meaning that your orders (when under 150 EURO in value) will have any applicable taxes applied at the point of checkout. These orders will then be delivered to you without customs charges on arrival.

We are not currently able to accept orders over 150 EURO in value.

Parcels delivered using the Royal Mail International Service can, by Royal Mail standards, take up to 21 working days to be delivered.

Please note that there are some brand restrictions on shipping internationally. If your basket won't complete to checkout this is the most likely cause. Brands that we can't ship internationally are:

Grapat
Wobbel
Stapelstein

View our Returns and Refunds policy.