Delivery Information
How much is home delivery?
DELIVERY OPTIONS | ESTIMATED DELIVERY TIMES | DELIVERY COST |
STANDARD TRACKED | 2-3 working days | £3.95 (Free - spend over £40) |
EXPRESS TRACKED
| 1-2 working days (order before 3pm Mon - Fri for same day dispatch) | £4.95 |
NEXT WORKING DAY DELIVERY* UK Mainland only | Next working day (order before 2pm for same day dispatch)* | £5.95 |
OFFSHORE 2-WORKING DAY DELIVERY* NI, Highlands and UK Islands only | 2-working day (order before 2pm for same day dispatch)* | Calculated at Checkout |
LARGE ITEMS / HEAVY ORDERS Charges apply for Offshore Deliveries | Next working day (order before 2pm for same day dispatch)* | Free to UK |
INTERNATIONAL ORDERS | Delivery time will vary dependent on destination - see | Calculated at Checkout |
Delivery times are an estimate and not guaranteed.
Standard Tracked and Express Tracked are delivered via Royal Mail. Next Working Day and Offshore 2 Working Day are delivered via DPD.
*Working days are Monday - Friday (excluding Bank Holidays)
Express Service orders may be delivered on Saturdays.
What happens if I have pre-ordered an item?
Your pre-ordered items will be dispatched to you as soon as the stock is available.
Please note, for orders that contain pre-ordered items, your order will only be shipped once all items are available. Please place separate orders if you need other items urgently.
Is International delivery available?
We ship to the following countries outside the UK:
- Belgium
- Czech Republic
- Denmark
- France
- Germany
- Hungary
- Ireland
- Italy
- Netherlands
- Poland
- Portugal
- Spain
We are registered with IOSS, meaning that your orders (when under 150 EURO in value) will have any applicable taxes applied at the point of checkout. These orders will then be delivered to you without customs charges on arrival.
We are not currently able to accept orders over 150 EURO in value.
Parcels delivered using the Royal Mail International Service can, by Royal Mail standards, take up to 21 working days to be delivered.
Please note that there are some brand restrictions on shipping internationally. If your basket won't complete to checkout this is the most likely cause. Brands that we can't ship internationally are:
-
Grapat
-
Wobbel
-
Stapelstein
View our Returns and Refunds policy.